Terms of Service

1. Introduction
Welcome to Hollingmere. By accessing this website or placing an order, you agree to comply with these Terms of Service and all related policies, including our Privacy Policy. If you do not agree, please do not use the website.

2. Intellectual Property
All content on this website, including text, graphics, images, and logos, is owned and operated by Hollingmere or used with permission. Unauthorized reproduction or use of any content is prohibited.

3. Website Access and Account Responsibility
Use of this website is for lawful purposes only. If you create an account, you are responsible for maintaining the confidentiality of your login details and all activity under your account. Providing accurate contact and shipping information is your responsibility.

4. Product Information and Availability
We make efforts to provide accurate product details, images, and pricing. Product availability is subject to change, and all information may be updated without notice. Product images are illustrative and may appear differently depending on your device. Returns follow our Return and Refund Policy.

5. Ordering and Payment
Placing an order constitutes an offer to purchase, subject to acceptance. Orders can be declined or canceled due to suspected fraud, pricing errors, or unavailability. Payments are processed securely through Shopify Inc., and Hollingmere does not store full payment card details.

6. Shipping and Delivery
Estimated delivery times are provided as guidance only. Delays may occur due to carriers, customs, or other circumstances beyond our control. Customers are responsible for providing correct delivery information.

7. Returns, Refunds, and Cancellations
Returns, exchanges, and cancellations are managed according to our Return and Refund Policy. Customers must comply with eligibility and procedure requirements outlined in that policy.

8. Third-Party Services and Links
This website may link to or integrate with third-party services. Hollingmere does not control external services and is not responsible for their content, policies, or practices. Use of third-party services is at your own risk.

9. Feedback and Submissions
Any feedback or submissions you provide may be used by Hollingmere without compensation. Submissions must comply with applicable law and not violate the rights of others.

10. Limitation of Liability
To the maximum extent permitted by law, Hollingmere is not liable for any indirect, incidental, or consequential damages resulting from use of the website or products. This does not affect statutory consumer rights under applicable law.

11. Governing Law
These Terms are governed by the laws of the United Kingdom. Disputes shall fall under the exclusive jurisdiction of the United Kingdom courts.

12. Changes to Terms
Hollingmere may update these Terms of Service at any time. Updates take effect upon posting on this page. Continued use of the website indicates acceptance of the updated Terms.